Crystalbrook Riley, Cairns - Reviews, Rooms Options & Prices 2025

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About the Resort

131-141 Esplanade, Cairns, Australia

Crystalbrook Riley is a five-star luxury resort situated on the iconic Cairns Esplanade, providing an oasis of indulgence and tranquility. With its vibrant modern design and playful sophistication, the resort encapsulates the spirit of Tropical North Queensland. Guests can enjoy stunning views of the Coral Sea and direct access to a 1000+ square metre swimming lagoon, while also being close to the region's rich cultural heritage and natural wonders. The resort emphasizes sustainability, partnering with EarthCheck to incorporate eco-friendly practices into its operations.

Location

Crystalbrook Riley enjoys a prime location, just a short walking distance from popular attractions including the Cairns Aquarium and the Great Barrier Reef Departure Terminal. It is conveniently situated within an easy five-minute stroll from the bustling shopping and entertainment district of Cairns. The ambiance of the Cairns Esplanade enhances the resort experience, characterized by beautiful foreshore views and a relaxed coastal vibe.

Rooms

The resort provides 311 luxury rooms and suites, each equipped with amenities such as rainforest showers, air-conditioning, and blackout blinds. Ocean, city, and pool views enhance the guest experience, and select rooms feature spacious balconies. Families can enjoy interconnected rooms with ample space and shared bathrooms, while deluxe rooms offer spectacular unspoiled views of the Coral Sea.

Eat & Drink

Onsite dining includes Paper Crane and Rocco, offering a blend of modern Asian fusion food and Middle Eastern-inspired cuisine. Signature dishes encompass freshly shucked oysters, Peking duck breast bao buns, and cocktails crafted from tropical ingredients. Breakfast is served daily, with options catering to diverse palates, from healthy selections to indulgent treats. The vibrant Calypso Club also features seafood offerings in a beachfront setting.

Leisure & Business

Recreational facilities include a sprawling swimming lagoon and a man-made beach, perfect for soaking up the sun. Guests can indulge at the Eléme Day Spa with treatments designed for relaxation and rejuvenation. The resort's vibrant rum bar and seafood kitchen, Calypso Club, provides a lively atmosphere for socializing, while Rocco offers panoramic views for a unique dining experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room City View Urban

Max:

3 persons

32 m²

Bed options:

2 Single beds

Mountain view

Shower

Coffee machine

room details

Check Prices

King Room City View Urban

Max:

3 persons

32 m²

Bed options:

1 King-size bed

Mountain view

Shower

Coffee machine

room details

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King Room Sea View

Max:

3 persons

32 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Cairns700 m

Airports

Cairns (CNS) 6.0 km

Train

Cairns Central Station 1.0 km

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Balconies!

“The ocean view room had a spacious balcony that was perfect for relaxing and enjoying drinks while watching the sunset.” view full review

Accessible Design

“The hotel offered well-designed facilities making it easier for everyone to enjoy their stay comfortably.” view full review

Delicious Breakfast!

“The breakfast spread was plentiful, offering various delicious options to start the day right, although it could use a quicker top-up.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Billiard tables

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Jacuzzi
Full body massage
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
iPad
AM/FM alarm clock

Room decor

Carpeted floor

Location

131-141 Esplanade, Cairns, Australia

Map view

131-141 Esplanade, Cairns, Australia

City landmarks

Market

Rusty's Markets

1.1 km

Green Island

1.0 km

Gallery

Cairns Regional Gallery

730 m

Museum

The Cairns Museum

890 m

Zoo

Cairns ZOOM and Wildlife Dome

1.1 km

Garden

Cairns Botanic Gardens

3.2 km

52-54 The Esplanade

Cairns Cenotaph

850 m

The Esplanade

1876 Landing Party

1.0 km

Gallery

KickArts Contemporary Arts

670 m

Great Barrier Reef

Michaelmas Cay

750 m

1/47 Shields St

Bones and Jones

820 m

Shop 4

Underart Gallery

880 m

Gallery

Samurai Gallery Australia

1.1 km

Gallery

Doongal Aboriginal Art Gallery Cairns

1.1 km

1 Spence St

Cairns Marlin Marina

1.1 km

58 Lake St Suite 3-4

Foot and Body Massage

1.1 km

120 Mulgrave Rd

Cairns Showgrounds

1.6 km

Wooroonooran Bartle Frere

Josephine Falls

1.4 km

Nearby

71/73-75 Esplanade

Cairns Night Markets

560 m

Park

Muddy's Playground

250 m

Aquarium

Cairns Aquarium

300 m

Library

Cairns City Library

550 m

Church

St Monica's Cathedral

150 m

Park

Munro Martin Parklands

760 m

Gallery

Michael Seebeck Gallery

500 m

Green Arrow Walk

350 m

Mall

Coles Cairns Central

520 m

100 Abbott St

Great Barrier Reef Liveaboard

220 m

100 Abbott St

Dive Trips

220 m

96 Abbott St

Centre of Contemporary Arts Cairns

260 m

Restaurants

Paper Crane by Crystalbrook

10 m

131-141 Esplanade Ground Floor

Rocco by Crystalbrook

160 m

L 12 The Tower

Greenfields by Crystalbrook

150 m

131-141 Esplanade

Waterside Resaurant

200 m

145 The Esplanade

The Vine Room Urban Provedore

160 m

121-123 Esplanade Located at Doubletree by Hilton

The Atrium

170 m

121-123 The Esplanade

Treasure Court Seafood Restaurant

310 m

6-12 Florence St Cnr Abbott St

Raw Prawn Seafood Restaurant

410 m

101 The Esplanade

Villa Romana Trattoria

430 m

Cnr Esplanade & Aplin St

Splash Seafood Restaurant

370 m

103 The Esplanade

Reviews and Ratings

Feedback from previous guests about their experience

82%

liked the resort and would come back again

8.2/10

Great

Rooms

8.4

Location

9.6

Service

7.0

Dining

6.7

James

United States, January 2025

7.6/10

I had a wonderful stay at this hotel, which is perfectly located just across from the ocean and within easy walking distance to the CBD and restaurants. The rooms were spacious and offered stunning views, making my stay even more enjoyable. However, the service felt a bit robotic and could benefit from a more personal touch. Overall, the value for money is good, but there are definitely a few areas for improvement.

Rooms

8.0

The room I stayed in was spacious and had fabulous views from the balcony. The only downside was that it had no lamps, which made it a bit dim at times.

Service

6.0

The service was decent, but it seemed a bit robotic. The staff were polite, but I feel they could work on showing a bit more of their personalities to enhance the experience.

Location

9.0

This hotel boasts a great location right on the esplanade, directly across the ocean. It's also very convenient to walk to nearby restaurants and shopping spots.

Dining

7.0

Dining was pleasant with wonderful views. I enjoyed my long black coffee and the tasty breakfast with avocado toast, but I wished for a bit more variety.

Facilities

8.0

The facilities were good overall, and I appreciated the well-maintained common areas like the pool.

Robert

United States, December 2024

8.2/10

I had a lovely stay at this hotel, which boasts stunning views from the balcony and comfortable rooms with two double beds. The location is unbeatable, right on the Esplanade and close to many restaurants. While the service was generally good, it felt a bit lacking in warmth at times. Overall, the experience was great for the price, but there’s a little room for improvement in the service department.

Rooms

9.0

The rooms were spacious and offered a great private view over the inlet and ocean, making for a lovely setting.

Service

7.0

The service was nice, but at times it felt a bit robotic and could use a touch of personal flair.

Location

10.0

The hotel is perfectly located right on the Esplanade and within easy walking distance to the CBD and plenty of restaurants.

Dining

7.0

The breakfast included was decent, but I wish there were more options to choose from.

Facilities

8.0

The hotel had great amenities and a well-maintained pool area that added to the overall experience.

Christopher

United States, November 2024

8.8/10

I had a fantastic time at this hotel! The location is amazing, right by the ocean and close to shops and restaurants. The rooms were clean and comfortable with a great view, and the staff were friendly and very accommodating. Although dining options could have been better, especially at breakfast, the overall experience was definitely worth it, even if the Wi-Fi isn't included in the rate.

Rooms

9.0

The rooms were spacious, clean, and featured a lovely balcony with amazing views on the sixth floor. The King-sized bed was particularly comfortable.

Service

10.0

Customer service was excellent; the receptionist rushed out to help with our bags during check-in, and everyone was genuinely friendly throughout our stay.

Location

10.0

The hotel is perfectly located on the Esplanade, just across the ocean and within walking distance to both the central shopping area and numerous eating places.

Dining

7.0

While dining had its highlights, like wonderful views, I found the breakfast options a bit limited. A bit more variety would have been nice.

Facilities

8.0

The amenities were great, with a lovely pool and well-maintained common areas. However, some facilities could use an upgrade.

Thomas

United States, November 2024

7.8/10

I had a lovely stay at the hotel with a fantastic view of the Esplanade. The rooms were mostly comfortable, and I appreciated the great shower. The service was overall good, especially the friendly receptionist who helped with our bags. The location was perfect, just a short walk from the main strip. However, I found the fridge a bit too small for my needs, and the customer service at check-out could have been better.

Rooms

8.0

The rooms were comfortable with a great shower and a fantastic view of the Esplanade, although the fridge was quite small.

Service

7.0

Service was generally great, especially with the receptionist who rushed out to help us, but the check-out experience felt a bit lacking.

Location

9.0

The location was excellent, conveniently situated on the Esplanade and close to the center of Cairns, making it easy to explore the area.

Dining

7.0

Dining was decent, but it would have been nice to have more variety on the menu.

Facilities

8.0

Facilities were good, but I didn't get to try out everything they offered.

Mark

United States, November 2024

8.4/10

I really enjoyed my stay at this hotel, mainly because of its fantastic location at the heart of the city, and the rooms offered stunning views, especially from the balcony. The service was friendly, but sometimes felt a bit impersonal. The dining options were decent, but not exceptional. Overall, it was a good value for money, with a few minor issues.

Rooms

9.0

The rooms were spacious and clean, with a fantastic balcony that provided panoramic views that I loved.

Service

7.0

The staff were friendly and aimed to make my stay enjoyable, but sometimes they seemed a bit robotic and not very engaging.

Location

10.0

The hotel was perfectly situated within walking distance to the CBD and local restaurants, making it very convenient for exploring Cairns.

Dining

7.0

Dining was satisfactory with a variety of options, but I felt it could be improved with more diverse breakfast choices.

Facilities

8.0

The hotel had good facilities, including a nice pool area, but nothing particularly luxurious stood out.

Randy

United States, October 2024

9.2/10

The hotel boasts a fantastic location, making it easy to explore the area and enjoy nearby restaurants. The rooms were spacious and modern, with a lovely view that added to the experience. However, the service felt a bit robotic at times, lacking personal touches. Overall, it's a great value for the price, but the service could definitely use improvement.

Rooms

8.0

The rooms were spacious and modern, with a great view that made my stay even more enjoyable.

Service

7.0

While the staff aimed to please and were efficient, they seemed a little robotic and could benefit from showing more of their personalities.

Location

10.0

The location is perfect, within easy walking distance to the city center and various restaurants.

Dining

Facilities

8.0

The hotel had solid facilities, although I didn't use all of them, they seemed well taken care of.

Jack

United States, August 2024

7.4/10

I had a pleasant stay at this hotel. It's conveniently located near major shopping areas and restaurants, which was a huge plus. The rooms were nicely upgraded and comfortable, but I found the staff's service to be a bit robotic at times. The dining options were limited, yet the atmosphere around the facilities was enjoyable. Overall, it provided good value for money, but could improve in terms of service and dining variety.

Rooms

8.0

The rooms were clean, modern, and comfortable, and I appreciated the upgraded LCD TVs.

Service

7.0

The service from the receptionist was friendly, but the staff could show more personality while providing service.

Location

9.0

The hotel is in a fantastic location, within easy walking distance to the CBD and a variety of eateries.

Dining

5.0

The dining options were limited, which was a disappointment; I was hoping for more variety.

Facilities

8.0

The pool area was nice and well-kept, providing a great spot to relax.

Johnny

United States, August 2024

8.0/10

I had a pleasant stay at the hotel, with beautifully clean and comfortable rooms that made me feel right at home. The friendly staff made my experience even better, always ready to help. The location is fantastic, just a short walk from all the main attractions. However, the dining options could use some improvement, and the Wi-Fi had a separate charge, which was a bit inconvenient.

Rooms

9.0

The rooms were immaculate and provided a comfortable retreat, complete with a spacious feel.

Service

7.0

The staff was friendly, but felt a bit robotic at times. Customer service was generally great, especially during check-in.

Location

10.0

The location was perfect, just a short walk to everything I needed, including the marina and shops.

Dining

6.0

The dining experience was a bit lacking, especially for breakfast options, but the quality of the food was decent.

Facilities

8.0

The hotel had nice facilities, although I wished there were more amenities available.

Frank

United States, July 2024

9.0/10

I had a pleasant stay at this hotel, situated in the beautiful gardens with easy access to the Esplanade in Cairns. The rooms were spacious and comfortable, making my stay enjoyable. The staff was friendly and helpful, though I did encounter some issues with service at times. Dining was nice but could use more variety. Overall, it’s a decent choice with great location, but the service could be improved for a better experience.

Rooms

9.0

The spacious rooms featured two queen-sized beds and a very comfortable setup, perfect for relaxing after a day of exploring.

Service

6.0

While I encountered friendly staff members who were eager to help, there were moments when service felt lacking and I struggled to find assistance.

Location

10.0

Set right on the Esplanade, it was super convenient to explore the central shopping area of Cairns and close to the beach.

Dining

7.0

The dining experience had some highlights, especially the views, but I felt there were limited vegetarian options and not enough variety in the menu.

Facilities

8.0

The hotel had nice amenities like a pool, but some facilities could use a bit of modernization to enhance the overall experience.

Robert

United States, July 2024

8.6/10

I had a great time at this hotel! The location is perfect, right by the marina and close to delicious restaurants. The room was spacious and had a beautiful view from the balcony, although it could have used a little more attention in terms of cleanliness. The service was pleasant, though a bit inconsistent at times. Overall, it was a good value for the money, but they could improve on a few areas.

Rooms

7.0

The room was spacious with a lovely balcony and a nice view. However, it could have been cleaner.

Service

6.0

The service was friendly overall, but sometimes it felt a bit robotic and not very personal.

Location

9.0

The hotel is in a fantastic location, right by the marina and within a short walk to lots of great restaurants.

Dining

7.0

The dining experience was decent, with good options for breakfast, but it could have offered more variety.