Crystalbrook Riley Hotel Cairns, Cairns - Reviews, Rooms Options & Prices 2025

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About the Resort

131-141 Esplanade, Cairns, Australia

Crystalbrook Riley is a five-star luxury resort located on the iconic Cairns Esplanade, featuring stunning 270-degree views of the Coral Sea and roots connecting to the traditional lands of the Aboriginal and Torres Strait Islander peoples. The resort showcases contemporary design elements alongside tropical aesthetics, creating a sophisticated yet playful ambiance. Renowned for its commitment to sustainability, it actively engages in eco-friendly practices and offers unique experiences such as the 'Footprint Free Stay' program that encourages guests to minimize their environmental footprint.

Location

The resort is conveniently situated a short five-minute waterfront stroll from the bustling shopping and entertainment center of Cairns, making it an ideal base for exploring local attractions like the Cairns Aquarium, Centre of Contemporary Arts, and the Great Barrier Reef Departure Terminal. With easy access to key landmarks, Crystalbrook Riley allows guests to immerse themselves in the vibrant culture and natural beauty of the region.

Rooms

The resort offers a variety of luxurious rooms and suites, each featuring spectacular views of the Coral Sea, city skyline, or lush surroundings. Each room includes amenities such as a 55-inch Smart TV, rainforest shower head, and an iPad control center for various features. Deluxe rooms boast king-size beds and spacious private balconies, creating an inviting retreat.

Eat & Drink

Crystalbrook Riley is home to several onsite dining options including Paper Crane, offering modern Asian fusion cuisine with dishes that highlight local seafood. Rocco, the resort's rooftop bar, features sophisticated cocktails with panoramic views and Mediterranean-inspired menu items, while Calypso Club serves vibrant seafood focused fare. Guests can enjoy breakfast daily at Paper Crane alongside a diverse selection of cocktails and wines across the resort's venues.

Leisure & Business

Amenities include a 1,000+ square meter swimming lagoon and a man-made beach, providing guests ample opportunities to unwind by the water. The Eléme Day Spa offers a range of treatments for wellness and relaxation, along with wellness-focused activities. Guests can also indulge in personalized cabana services around the pool area, enhancing their leisure experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Urban Twin Room

Max:

3 persons

32 m²

Bed options:

2 Single beds

Mountain view

Shower

Coffee machine

room details

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Urban King Room

Max:

3 persons

32 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Coffee machine

room details

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King Room

Max:

3 persons

32 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Cairns2300 ft

Airports

Cairns (CNS) 3.7 mi

Train

Cairns Central Station3300 ft

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Views

“The room offered an very nice view of the Coral Sea, making every moment spent inside a delight.” view full review

Really good Dining

“Dinner at the restaurant Sea Level was a highlight, with exquisite meals and a perfect atmosphere.” view full review

Family-Friendly Suites

“The family suite was spacious and equipped with a kitchenette, making it easy for us to prepare meals for our kids.” view full review

Accessible and Convenient

“The hotel's layout provided easy access to amenities, ensuring a comfortable stay for all guests.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Off-site parking lot
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Pool tables

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Live entertainment
Garden area
Spa & wellness center
Jacuzzi
Full body massage
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
iPad
AM/FM alarm clock

Room decor

Carpeted floor

Location

131-141 Esplanade, Cairns, Australia

Map view

131-141 Esplanade, Cairns, Australia

City landmarks

Market

Rusty's Markets

3800 ft

Green Island

3400 ft

Gallery

Cairns Regional Gallery

2400 ft

Museums

The Cairns Museum

3000 ft

Zoo

Cairns ZOOM and Wildlife Dome

3600 ft

Garden

Cairns Botanic Gardens

2.0 mi

52-54 The Esplanade

Cairns Cenotaph

2800 ft

The Esplanade

1876 Landing Party

3300 ft

Gallery

KickArts Contemporary Arts

2200 ft

Great Barrier Reef

Michaelmas Cay

2500 ft

1/47 Shields St

Bones and Jones

2700 ft

Shop 4

Underart Gallery

2900 ft

Gallery

Samurai Gallery Australia

3700 ft

Gallery

Doongal Aboriginal Art Gallery Cairns

3700 ft

1 Spence St

Cairns Marlin Marina

3700 ft

58 Lake St Suite 3-4

Foot and Body Massage

3700 ft

120 Mulgrave Rd

Cairns Showgrounds

1.0 mi

Wooroonooran Bartle Frere

Josephine Falls

4500 ft

Nearby

71/73-75 Esplanade

Cairns Night Markets

1900 ft

Parks

Muddy's Playground

900 ft

Aquarium

Cairns Aquarium

1000 ft

Libraries

Cairns City Library

1900 ft

Church

St Monica's Cathedral

500 ft

Parks

Munro Martin Parklands

2500 ft

Gallery

Michael Seebeck Gallery

1700 ft

Green Arrow Walk

1200 ft

Mall

Coles Cairns Central

1800 ft

100 Abbott St

Great Barrier Reef Liveaboard

800 ft

100 Abbott St

Dive Trips

800 ft

96 Abbott St

Centre of Contemporary Arts Cairns

900 ft

Restaurants

Paper Crane by Crystalbrook

100 ft

131-141 Esplanade Ground Floor

Rocco by Crystalbrook

600 ft

L 12 The Tower

Greenfields by Crystalbrook

500 ft

131-141 Esplanade

Waterside Resaurant

700 ft

145 The Esplanade

The Vine Room Urban Provedore

600 ft

121-123 Esplanade Located at Doubletree by Hilton

The Atrium

600 ft

121-123 The Esplanade

Treasure Court Seafood Restaurant

1100 ft

6-12 Florence St Cnr Abbott St

Raw Prawn Seafood Restaurant

1400 ft

101 The Esplanade

Villa Romana Trattoria

1500 ft

Cnr Esplanade & Aplin St

Splash Seafood Restaurant

1300 ft

103 The Esplanade

Reviews and Ratings

Feedback from previous guests about their experience

82%

liked the resort and would come back again

8.2/10

Great

Rooms

8.4

Location

9.6

Service

7.0

Dining

6.7

James

United States of America, January 2025

7.6/10

I had a wonderful stay at this hotel, which is perfectly located just across from the ocean and within easy walking distance to the CBD and restaurants. The rooms were spacious and offered stunning views, making my stay even more enjoyable. However, the service felt a bit robotic and could benefit from a more personal touch. Overall, the value for money is good, but there are definitely a few areas for improvement.

Rooms

8.0

The room I stayed in was spacious and had fabulous views from the balcony. The only downside was that it had no lamps, which made it a bit dim at times.

Service

6.0

The service was decent, but it seemed a bit robotic. The staff were polite, but I feel they could work on showing a bit more of their personalities to enhance the experience.

Location

9.0

This hotel boasts a great location right on the esplanade, directly across the ocean. It's also very convenient to walk to nearby restaurants and shopping spots.

Dining

7.0

Dining was pleasant with wonderful views. I enjoyed my long black coffee and the tasty breakfast with avocado toast, but I wished for a bit more variety.

Facilities

8.0

The facilities were good overall, and I appreciated the well-maintained common areas like the pool.

Robert

United States of America, December 2024

8.2/10

I had a lovely stay at this hotel, which boasts stunning views from the balcony and comfortable rooms with two double beds. The location is unbeatable, right on the Esplanade and close to many restaurants. While the service was generally good, it felt a bit lacking in warmth at times. Overall, the experience was great for the price, but there’s a little room for improvement in the service department.

Rooms

9.0

The rooms were spacious and offered a great private view over the inlet and ocean, making for a lovely setting.

Service

7.0

The service was nice, but at times it felt a bit robotic and could use a touch of personal flair.

Location

10.0

The hotel is perfectly located right on the Esplanade and within easy walking distance to the CBD and plenty of restaurants.

Dining

7.0

The breakfast included was decent, but I wish there were more options to choose from.

Facilities

8.0

The hotel had great amenities and a well-maintained pool area that added to the overall experience.

Christopher

United States of America, November 2024

8.8/10

I had a fantastic time at this hotel! The location is amazing, right by the ocean and close to shops and restaurants. The rooms were clean and comfortable with a great view, and the staff were friendly and very accommodating. Although dining options could have been better, especially at breakfast, the overall experience was definitely worth it, even if the Wi-Fi isn't included in the rate.

Rooms

9.0

The rooms were spacious, clean, and featured a lovely balcony with amazing views on the sixth floor. The King-sized bed was particularly comfortable.

Service

10.0

Customer service was excellent; the receptionist rushed out to help with our bags during check-in, and everyone was genuinely friendly throughout our stay.

Location

10.0

The hotel is perfectly located on the Esplanade, just across the ocean and within walking distance to both the central shopping area and numerous eating places.

Dining

7.0

While dining had its highlights, like wonderful views, I found the breakfast options a bit limited. A bit more variety would have been nice.

Facilities

8.0

The amenities were great, with a lovely pool and well-maintained common areas. However, some facilities could use an upgrade.

Thomas

United States of America, November 2024

7.8/10

I had a lovely stay at the hotel with a fantastic view of the Esplanade. The rooms were mostly comfortable, and I appreciated the great shower. The service was overall good, especially the friendly receptionist who helped with our bags. The location was perfect, just a short walk from the main strip. However, I found the fridge a bit too small for my needs, and the customer service at check-out could have been better.

Rooms

8.0

The rooms were comfortable with a great shower and a fantastic view of the Esplanade, although the fridge was quite small.

Service

7.0

Service was generally great, especially with the receptionist who rushed out to help us, but the check-out experience felt a bit lacking.

Location

9.0

The location was excellent, conveniently situated on the Esplanade and close to the center of Cairns, making it easy to explore the area.

Dining

7.0

Dining was decent, but it would have been nice to have more variety on the menu.

Facilities

8.0

Facilities were good, but I didn't get to try out everything they offered.

Mark

United States of America, November 2024

8.4/10

I really enjoyed my stay at this hotel, mainly because of its fantastic location at the heart of the city, and the rooms offered stunning views, especially from the balcony. The service was friendly, but sometimes felt a bit impersonal. The dining options were decent, but not exceptional. Overall, it was a good value for money, with a few minor issues.

Rooms

9.0

The rooms were spacious and clean, with a fantastic balcony that provided panoramic views that I loved.

Service

7.0

The staff were friendly and aimed to make my stay enjoyable, but sometimes they seemed a bit robotic and not very engaging.

Location

10.0

The hotel was perfectly situated within walking distance to the CBD and local restaurants, making it very convenient for exploring Cairns.

Dining

7.0

Dining was satisfactory with a variety of options, but I felt it could be improved with more diverse breakfast choices.

Facilities

8.0

The hotel had good facilities, including a nice pool area, but nothing particularly luxurious stood out.

Randy

United States of America, October 2024

9.2/10

The hotel boasts a fantastic location, making it easy to explore the area and enjoy nearby restaurants. The rooms were spacious and modern, with a lovely view that added to the experience. However, the service felt a bit robotic at times, lacking personal touches. Overall, it's a great value for the price, but the service could definitely use improvement.

Rooms

8.0

The rooms were spacious and modern, with a great view that made my stay even more enjoyable.

Service

7.0

While the staff aimed to please and were efficient, they seemed a little robotic and could benefit from showing more of their personalities.

Location

10.0

The location is perfect, within easy walking distance to the city center and various restaurants.

Dining

Facilities

8.0

The hotel had solid facilities, although I didn't use all of them, they seemed well taken care of.

Jack

United States of America, August 2024

7.4/10

I had a pleasant stay at this hotel. It's conveniently located near major shopping areas and restaurants, which was a huge plus. The rooms were nicely upgraded and comfortable, but I found the staff's service to be a bit robotic at times. The dining options were limited, yet the atmosphere around the facilities was enjoyable. Overall, it provided good value for money, but could improve in terms of service and dining variety.

Rooms

8.0

The rooms were clean, modern, and comfortable, and I appreciated the upgraded LCD TVs.

Service

7.0

The service from the receptionist was friendly, but the staff could show more personality while providing service.

Location

9.0

The hotel is in a fantastic location, within easy walking distance to the CBD and a variety of eateries.

Dining

5.0

The dining options were limited, which was a disappointment; I was hoping for more variety.

Facilities

8.0

The pool area was nice and well-kept, providing a great spot to relax.

Johnny

United States of America, August 2024

8.0/10

I had a pleasant stay at the hotel, with beautifully clean and comfortable rooms that made me feel right at home. The friendly staff made my experience even better, always ready to help. The location is fantastic, just a short walk from all the main attractions. However, the dining options could use some improvement, and the Wi-Fi had a separate charge, which was a bit inconvenient.

Rooms

9.0

The rooms were immaculate and provided a comfortable retreat, complete with a spacious feel.

Service

7.0

The staff was friendly, but felt a bit robotic at times. Customer service was generally great, especially during check-in.

Location

10.0

The location was perfect, just a short walk to everything I needed, including the marina and shops.

Dining

6.0

The dining experience was a bit lacking, especially for breakfast options, but the quality of the food was decent.

Facilities

8.0

The hotel had nice facilities, although I wished there were more amenities available.

Frank

United States of America, July 2024

9.0/10

I had a pleasant stay at this hotel, situated in the beautiful gardens with easy access to the Esplanade in Cairns. The rooms were spacious and comfortable, making my stay enjoyable. The staff was friendly and helpful, though I did encounter some issues with service at times. Dining was nice but could use more variety. Overall, it’s a decent choice with great location, but the service could be improved for a better experience.

Rooms

9.0

The spacious rooms featured two queen-sized beds and a very comfortable setup, perfect for relaxing after a day of exploring.

Service

6.0

While I encountered friendly staff members who were eager to help, there were moments when service felt lacking and I struggled to find assistance.

Location

10.0

Set right on the Esplanade, it was super convenient to explore the central shopping area of Cairns and close to the beach.

Dining

7.0

The dining experience had some highlights, especially the views, but I felt there were limited vegetarian options and not enough variety in the menu.

Facilities

8.0

The hotel had nice amenities like a pool, but some facilities could use a bit of modernization to enhance the overall experience.

Robert

United States of America, July 2024

8.6/10

I had a great time at this hotel! The location is perfect, right by the marina and close to delicious restaurants. The room was spacious and had a beautiful view from the balcony, although it could have used a little more attention in terms of cleanliness. The service was pleasant, though a bit inconsistent at times. Overall, it was a good value for the money, but they could improve on a few areas.

Rooms

7.0

The room was spacious with a lovely balcony and a nice view. However, it could have been cleaner.

Service

6.0

The service was friendly overall, but sometimes it felt a bit robotic and not very personal.

Location

9.0

The hotel is in a fantastic location, right by the marina and within a short walk to lots of great restaurants.

Dining

7.0

The dining experience was decent, with good options for breakfast, but it could have offered more variety.